Shipping policy

Effective Date: May 18, 2026

At Brandique Media, most of our services are delivered digitally. Please review our shipping and delivery policy below.

Digital Service Delivery

The majority of services provided by Brandique Media are digital products and services, including:

  • Social Media Management

  • Graphic Design

  • Branding Services

  • Website Graphics

  • Marketing Materials

  • Content Creation

  • Strategy Consultations

  • Analytics Reports

These services are delivered electronically through:

  • email

  • cloud storage links

  • social media platforms

  • project management platforms

  • direct messaging

No physical shipment is required for most services.

Delivery Timeframes

Estimated turnaround times vary depending on the service purchased.

Typical delivery estimates:

  • Logo Design: 3–7 business days

  • Social Media Graphics: 2–5 business days

  • Website Banners: 2–5 business days

  • Monthly Content Calendars: Delivered before scheduled posting dates

  • Custom Projects: Timeframe discussed during consultation

Delivery times may vary based on:

  • project complexity

  • revision requests

  • client communication delays

  • workload volume

Client Responsibilities

Clients are responsible for providing:

  • accurate contact information

  • required content and brand materials

  • timely approvals and feedback

Delays in communication may affect project completion timelines.

Physical Products (If Applicable)

If physical merchandise or printed materials are offered in the future:

  • shipping costs will be calculated at checkout

  • tracking information will be provided when available

  • delivery times may vary based on carrier and location

Social Rockkit Marketing is not responsible for shipping delays caused by:

  • carriers

  • weather

  • customs

  • incorrect shipping information provided by the customer

Lost or Delayed Deliveries

For digital products:

  • clients should check spam/junk folders if files are not received

  • if delivery issues occur, clients should contact us promptly for assistance

Contact Information

Brandique Media
Email: customersupport@brandiquemedia.com
Website: http://www.brandiquemedia.com
Phone: 918-262-0712